The Castle Part 6
And the End Result? Nice!
Rackspace transforms a dead mall into their Castle #6 from Graham Weston on Vimeo.
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Windsor Park Mall: San Antonio, Texas
Windsor Park Mall in Northeast San Antonio was San Antonio’s Sixth Mall and it’s third largest. The project was announced Thursday January 10, 1974 by Melvin Simon & associates. It opened 2 years later with Grand Opening celebrations on July 29, 1976. It opened with 90 out of 116 shops occupied with the rest coming…
The Castle Part 2
The Quest Continues: Rackspace transforms a dead mall into their Castle #2 from Graham Weston on Vimeo.
The Castle Part 4
Things are Looking Better: Rackspace transforms a dead mall into their Castle #4 from Graham Weston on Vimeo.
The Castle Part 3
The Continuation of the Saga Rackspace transforms a dead mall into their Castle #3 from Graham Weston on Vimeo.
NET PROMOTER SCORE—80!!!
Today I had business breakfast with five leaders of exciting multi-billion dollar company (we’ll call them Sugar Corp) that prides itself on great customer experience. Sugar’s execs explained to us that their firm used a system called Net Promoter Score (NP Score) to measure customer engagement. They said this measurement was so important to Sugar…
The Castle Part 5
Getting Closer! Rackspace transforms a dead mall into their Castle #5 from Graham Weston on Vimeo.