The Castle Part 4
Things are Looking Better:
Rackspace transforms a dead mall into their Castle #4 from Graham Weston on Vimeo.
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The Castle Part 2
The Quest Continues: Rackspace transforms a dead mall into their Castle #2 from Graham Weston on Vimeo.
The Castle
Let the Demo Begin! Rackspace transforms a dead mall into their Castle #1 from Graham Weston on Vimeo.
The Castle Part 6
And the End Result? Nice! Rackspace transforms a dead mall into their Castle #6 from Graham Weston on Vimeo.
The Castle Part 3
The Continuation of the Saga Rackspace transforms a dead mall into their Castle #3 from Graham Weston on Vimeo.
NET PROMOTER SCORE—80!!!
Today I had business breakfast with five leaders of exciting multi-billion dollar company (we’ll call them Sugar Corp) that prides itself on great customer experience. Sugar’s execs explained to us that their firm used a system called Net Promoter Score (NP Score) to measure customer engagement. They said this measurement was so important to Sugar…
KATRINA SHELTER
L.A. Lorek Express-News Business Writer Within 36 hours, volunteers transformed a vacant Montgomery Ward’s building into a Hurricane Katrina relief shelter that also later served Hurricane Rita evacuee. Graham Weston, who owns the Windsor Park building, which had been vacant for five years, called assistant city manager Chris Brady Friday afternoon on Sept. 2 to…