From Start-Up to Corporation
What began as a start-up became an $8 billion company under the guidance and leadership of Graham Weston. Rackspace, one of the largest employers in San Antonio, is a managed dedicated and cloud computing company.
"What we all want is to be valued members of a winning team on an inspiring mission." -Graham Weston
Today I had business breakfast with five leaders of exciting multi-billion dollar company (we’ll call them Sugar Corp) that prides itself on great customer experience. Sugar’s execs explained to us that their firm used a system called Net Promoter Score (NP Score) to measure customer engagement. They said this measurement was so important to Sugar […]